This is the privacy policy (‘Policy’) for zenz.bz.it - which is operated and provided. We process the personal data collected through this website only as set out in this Statement. Below you can find out how we process your personal data, for what purposes it is processed, with whom it is shared and what control and information rights you may have.

1. Summary of our processing activities
   The following summary briefly describes the processing activities on our website. You can find more detailed information on this in the sections below.

• If you visit our website for informational purposes, only limited personal data will be processed in order to display the website to you (see III).
• If you are interested in one of our services (e.g. offers, bookings, etc.) or subscribe to our newsletter, further personal data will be processed in this context (see IV and V).
• Furthermore, your personal data will be used for interesting advertising for our services and products (see VI) and for statistical analyses to improve our website (see VII).
• Your personal data may be disclosed to third parties (see VIII).
• We have taken appropriate security measures to protect your personal data (see IX) and only store it for as long as necessary (see X).
• Depending on the circumstances of the specific case, you may have certain rights in relation to the processing of your personal data (see under XI).

   2. Definition of Terms

• Personal data means any information relating to a living individual who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data or an online identifier.
• Processing is any operation which is performed on personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, disclosure or any other form of use

   3. Use of the website for informational purposes

 If you visit our website for informational purposes, i.e. without registering for one of the services we offer listed under IV and     without providing us with personal data in any other way, we may automatically collect additional information about you,           which only contains personal data in limited cases and is automatically recorded by our server, such as:

• Your device type, name and screen resolution
• Details of your browser version
• Information about your operating system, including your language settings
• Date and time of your enquiry
• Contents of your enquiries

We only use this information to provide you with our services effectively (e.g. by adapting our website to the needs of your device or by allowing you to log in to our website) and to compile comprehensive demographic data to create anonymised statistics about the use of our website. We require the automatically collected personal data for the provision of our website, Art. 6 para. 1 sentence 1 lit. b GDPR, as well as for our legitimate interest in ensuring the stability and security of the website, Art. 6 para. 1 sentence 1 lit. f GDPR. Automatically collected personal data is stored for 1 month and then properly deleted.

Information such as your name, address and e-mail address provided when contacting us

1. Registration for our services
   

   Our website offers the option of requesting offers and catalogues as well as registering for newsletters or sending us general enquiries. In order to use the above-mentioned services, you must provide personal data. We process:

   Information such as your name, address and e-mail address provided when contacting us

The information required for the provision of the service is labelled accordingly. All other information is provided voluntarily. We process the personal data you provide for the following purposes:

• Providing the services and information that are offered via the website or that you request
• Communication with you
• (Behaviour-based) advertising and profiling

The legal basis for this is Art. 6 para. 1 sentence 1 lit. b GDPR. The use of your personal data for the purpose of behaviour-based advertising and profiling is based on the legitimate interest in enhancing your user experience, Art. 6 para. 1 sentence 1 lit. f GDPR]. We process the personal data and contact details provided by you as part of the registration process in order to inform you directly about our other products and services. The use of your personal data for the advertising of related products and services by way of direct advertising represents a legitimate interest for us as the provider of this website, Art. 6 para. 1 sentence 1 lit. f GDPR.

You can object to the processing of your personal data for the purpose of direct marketing at any time. We will then refrain from any further processing for such purposes. You can send us your objection as follows: By EMAIL - see below

1. Newsletter
   You can use your email address to subscribe to our newsletter, which will inform you about our latest products and services if you consent to receiving the newsletter. The legal basis for this processing is Art. 6 para. 1 sentence 1 lit. a GDPR. We store your e-mail address until you cancel your registration. The service is provided using the so-called ‘double opt-in’ procedure. You will receive an email with a link that you can use to confirm that you are the owner of the email address and would like to be notified via our email service. If your subscription is not confirmed after requesting the confirmation email, the personal data you have provided will not be processed but will be automatically deactivated and deleted with the next data check (usually within one week). You can unsubscribe from the newsletter by clicking on the link contained in each newsletter.

2.    Automated decision making
      We do not process your personal data for automated decision-making which produces legal effects concerning you or                  similarly significantly affects you.

3.    Analysis

      General information on the analysis

For our statistical analyses, we use web analysis services that collect data about the use of this site.
The analysis services collect information such as

• Information on device and browser (device type, operating system, browser version)
• IP Adress
• Websites viewed, URL click stream (order in which the pages were viewed)
• Geographical location
• Date and time of the website visit
• Reference page, application or service

We only use the information provided by the providers to determine the most useful information for you and to improve and optimise this website. The information collected with the help of the analytics services is not linked to personal data. Depending on the provider, the data generated about your use of this website may be stored and processed in a country outside the European Economic Area (EEA), e.g. the United States. Further information on the potential risks of cross-border data transfer can be found under XII. The analytics services only collect the IP address that is assigned to them when you visit this website, but not your name or other identifiers. The provider uses this information to analyse your use of the website, to compile reports on website usage and to provide us with other services relating to the use of the website and the Internet. The legal basis for this processing is Art. 6 para. 1 sentence 1 lit. f GDPR. The processing is based on our legitimate interest in evaluating the data traffic on our website to enhance your user experience and for the general optimisation of the website.

 

Google Analytics

We use the Google Analytics web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). Google uses the information obtained from the cookie on our behalf to analyse your use of the website, to compile reports on website use and to provide us with other services relating to the use of the website and the Internet. We have activated IP anonymisation for Google Analytics. This means that your IP address will be truncated beforehand within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google. You can prevent the setting of such a cookie as follows:

• By setting your browser to block the setting of third-party cookies (please note that you may not be able to use the full functionality of the website in this case)
• You can also prevent the collection and processing of data about your use of the website (including your IP address) by Google by downloading and installing the browser plug-in that Google offers at the following link: http://tools.google.com/dlpage/gaoptout

• Further information on data protection and Google Analytics can be found on the Google website: http://www.google.com/analytics/learn/privacy.html?hl=de

 

We use Google Analytics and klaro.org:

https://klaro.org/

https://developers.google.com/analytics?hl=de

Links to websites of third parties
This website may contain links to third-party websites. We are not responsible for the content and data processing on the corresponding third-party websites. Information on data processing on the relevant websites can be found in the privacy policy of the relevant websites.

1.     Disclosure of personal data to third parties:

Your personal data may be disclosed to contractors who support us in the provision of our services. The data transfer takes place on the basis of data processing agreements. Our contractors will use your personal data to the extent necessary to fulfil their tasks. They are contractually obliged to process your personal data exclusively in your interest and in accordance with your requests. In the event of a reorganisation or sale of our company to a third party, your personal data may be transferred to the reorganised company or the third party in accordance with applicable law. If we are legally authorised or required to do so (for example, under applicable law or a court order), we may disclose your personal data.

2.    Security

We have appropriate, state-of-the-art security measures in place to protect your data from loss, misuse and alteration. For example, our security guidelines and data protection declarations are regularly reviewed and improved where necessary. In addition, only authorised employees have access to personal data. Although we cannot ensure or guarantee that data will never be lost, misappropriated or altered, we do everything in our power to prevent this. Please bear in mind that data transmission over the Internet is never completely secure. We cannot guarantee the security of the data entered on our website during transmission via the Internet. This is at your own risk.

1. Storage periods
   Our aim is to process your personal data only to the smallest possible extent. If no exact storage periods are specified in this statement, we will only store your personal data for as long as is necessary to fulfil the purpose for which it was originally collected and - if applicable - for as long as required by law.
2. Your rights
   Depending on the circumstances of the specific case, you have the following data protection rights:

• to request access to your personal data and/or copies of this data. This includes information about the purpose of use, the category of data used, its recipients and authorised persons and, if possible, the planned duration of data storage or, if this is not possible, the criteria for determining this duration;

• to request the rectification, erasure or restriction of the processing of your personal data to the extent that its use is not permitted under data protection law, in particular because (i) the data is incomplete or inaccurate, (ii) it is no longer necessary for the purposes for which it was collected, (iii) the consent on which the processing was based has been withdrawn, or (iv) you have successfully exercised a right to object to data processing; in cases where the data is processed by third parties, we will forward your requests for rectification, erasure or restriction of processing to these third parties, unless this proves impossible or involves a disproportionate effort;

• to refuse consent or - without affecting the lawfulness of the data processing carried out before the revocation - to revoke your consent to the processing of your personal data at any time;
• not to be subject to a decision based solely on automated processing which produces legal effects concerning you or similarly significantly affects you;
• to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit those data to another controller without hindrance from us; where technically feasible, you also have the right to have us transmit the personal data directly to another controller;

• to take legal action or contact the competent supervisory authorities if you believe that your rights have been violated as a result of the processing of your personal data in non-compliance with data protection regulations.

In addition, you have the right to object to the processing of your personal data at any time:

• if we process your personal data for direct marketing purposes; or
• if we process your personal data to pursue our legitimate interests and there are grounds relating to your particular situation.

You may (i) exercise the above rights or (ii) ask questions or (iii) lodge a complaint against our processing of your personal data by contacting us as indicated below:

 

1. Contact us
   If you have any questions, concerns or comments about this privacy policy or enquiries about your personal data, please send an email to our Group Data Protection Officer. You can reach our data protection officer at SEE BELOW
2. The information you provide to us when you contact us will only be processed in order to deal with your enquiry. It will then be deleted immediately. Alternatively, we restrict the processing of your personal data in accordance with the statutory provisions on retention obligations.
3. Changes to this privacy policy
   We reserve the right to amend this privacy policy in accordance with the updates to our website. Please visit this website regularly to view the current privacy policy. This privacy policy was last updated on 03.06.2024